Order Information

What is my order status?
You can view your order status by looking up your order.

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What payment methods can I use?
Payments are processed through CC Avenue Payment Gateway, which offers an extensive selection of domestic payment methods, including:

• Credit Cards - Visa, MasterCard, American Express, Diners Club, and JCB. Domestic only.
• Debit Cards - Visa & MasterCard from select banks in India.
• Netbanking & Direct Debit- Select banks in India.
• Cash Card- PayCash, iCash, Oxigen Wallet, ITZ Cash.
• Wallet- Mobiwik.
• Mobile Payments - Paymate.

A full list of available methods are available on the CC Avenue payment gateway page.

As prescribed by the financial institutions issuing the credit or debit cards affiliated with Visa and MasterCard, you will be required to submit your 16-digit credit card number, card expiry date and 3-digit CVV number (usually on the reverse of the card) when you make your online transaction using your credit or debit card. You should also have enrolled your Credit Card with VBV (Verified by Visa) or MSC (MasterCard Secure Code) to complete the transaction.

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Do I have to pay sales tax?
All products prices are inclusive of applicable local taxes. Actual taxes paid per product will be shown on your order confirmation.

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How do I review my order details?
You can view the order details from the Order Information page.

Click here to look up your order and view the order confirmation.

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How will you know where and how to send my physical product?
If you order a physical product, a Shipping Information page will appear during checkout so you can enter a shipping address and choose a shipping method.

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How do I start a new order?
Because our site uses cookies, you may see some items in your cart that you no longer want. Click here to reset your shopping cart contents and start a new order.

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